Forget about the Sandwich Method

If you’ve ever given feedback, you might have used the sandwich approach: start with something positive, deliver the criticism, then say something positive again. But does it work? A study looked at this and other approaches for delivering feedback and criticism. The findings showed that people don’t necessarily care how feedback is given. What people do care about is the interpersonal skills of the person offering that feedback. People want input from someone who is genuine, engaging, kind, and clear.